Problem with radio code after changing it for new one

I was well looked after when viewing cars and the purchase and delivery were hassle free. Just had to wait 5 weeks for delivery!

Excellent service

They make it easy with car pick up.

Easy, simple, and pleasant experience

Everything was so straightforward and stress free

The delivery time given at the start of the process was entirely accurate and throughout the waiting period I was updated periodically with the build process.

Friendly helpful staff

Great staff who are reliable and trustworthy

Service Easily organised and completed at time suitable for me. Car going well

Extremely helpful and nothing was to much hassle

Car was serviced and complimentary cleaning completed - always a bonus

No hassle

Knew what i wanted and Emily got the right car for me

Always very kind and helpful. Very knowledgable people.

Problem diagnosed and resolved very quickly

I was kept fully informed of progress throughout, including any possible charges that may be incurred. Courtesy car was easily returned.

From my initial booking to collecting my car the entire process went without a hitch. I wouldn't go anywhere else to have my MINI serviced.

I was kept fully informed at all times about what was happening with my car

Prentice are always very helpful and friendly, nothing is too much trouble for them

Again as above . Service is provided in a friendly manner appearing to be especially for you.

Great service

Speedy efficient service.

Staff were polite, courteous and informative on what the service included.

Customer service excellent. Kept informed of any issues with car and offered solutions with cost.

Not usual standard

Service Manager could not have been more helpful,efficient and friendly.

Very good job done

Professional & friendly service

Great service. Drove to the shopping centre to wait

Good communication accompanied with getting the problem resolved first time.

They went above and beyond to help me

Good

No fuss just help

The chap on the service desk was friendly, helpful and treated me with respect.

Nothing was to much trouble if it could be done it was !!

Mark kept in touch, always returned my phonecalls and the handover felt like a real event for me.

I live 49 miles away from Prentices yet am very happy to bypass Bavarian in Belfast to get the service I get from the team in Portadown. They make me feel like a very valued customer and not just a number - that Bavarian did make me feel.