Prentice Mini has excellent facilities, I was able to plug my laptop in and work, while I was waiting for my car

Great

Made feel like I was the only customer. 10/10 as always.

From the moment i arrived i was treated extremely well by all the staff i encountered. It appeared that everyone wanted to make the customers visit a good one.

It was my cars warrenty check and the staff were very good

Excellent customer service Beautifully clean car after both inside and out

Prentices have always given first class service.

Efficient and prompt service

So kind, courteous and helpful

good communication when booking the car in, friend service when i arrived they serviced the car while i waited as i had to travel a bit to get there

They did a great job.

Simply perfect!

Bronagh at Prentice Portadown was super - kept me updated with progress

Easiness to deal with

Overall good service

Had brake pads replaced & the guys said I would soon need an oil change. I asked for that to be done too, not sure if it was as didn't get bill or e-copy. On Thursday my car warning light said needed oil urgently. Got oil & topped it up myself...

Helpful friendly team. Very knowledgable.

Very satisfied

I was very impressed with the service given by Prentice

The guys on the service desk are so good. Very knowledgeable and go out of their way to help.

Not very pleasant staff member wasn't even aware what we were booked in for

Mark in Prentice was very friendly and helpful ...

Still waiting for my statement to be sent for my records bit slow

Excellent service

Service great

Really efficient service without any nasty surprises.

Would have liked the car to have been washed, I thought this was a normal service?

As soon as I arrived I was offered a cup of coffee and biscuits then went over all the different controls with Mark great sales person that makes you feel welcome

Good prompt service

Always kept fully informed about all details and delivery times of my purchase.

I'm always well looked after and the staff feel like friends.

Start to finish everything was simple and I wasn't inconvenient at all

I am happy that the service was completed but it is a little disappointing I need to return a third time to have a rattle fixed. I appreciate this is time consuming but is difficult for me to fit in on a week day as I work weekdays.

Service manager is more than helpful .

The staff make you feel so welcome , and they are so helpful nothing is ever too much trouble . I have been in other mini dealerships and the team in this dealership are in a league of their own ...

They sorted everything efficiently and with care, right down to giving me a lift to work

Friendly customer service

They sorted out the issue I had with my sat nav and had it looking lovely when I picked it up.

Due to illness I was unable to bring my car for service. Prentice mini arranged a pick up and drop off from my home. This was fantastic for me in my current situation. My car came back cleaned and looking great. V happy with the customer service.