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Customer Reviews.

service

5

Feel totally valued as a customer.

04 January 2019

service

5

No issues

27 December 2018

service

5

Very efficient staff. I usually only deal with the staff on the service desk. They are excellent. The young man Niall who works there is fantastic. Very knowledgeable about the car and he is very helpful.

17 December 2018

sales

5

Mark, has always been great. Very friendly, courteous, knowledgeable and helpful.

16 December 2018

service

5

Always a high standard of work carried out

14 December 2018

service

5

They provide a great service that is based around the customers needs.

07 December 2018

service

5

Nothing is ever a problem. Someone always gets your issue sorted or answers your questions

05 December 2018

service

5

The staff at Prentice Mini are always courteous and knowledgeable, keeping customers well informed about all processes.

29 November 2018

sales

5

Each step was a breeze and well explained.

29 November 2018

service

5

friendly staff kept me well informed

29 November 2018

service

5

Efficient staff and very good coffee!!

26 November 2018

service

5

Niall in the service department is always efficient, keeps you informed and most pleasant

23 November 2018

service

5

Approachable staff very professional coffee is always offered and I love driving off in my car with has been valeted

23 November 2018

service

5

Issue with car fully explained and the fact that my warranty was just out of date very supportive service department helpful and courteous

22 November 2018

service

5

I fell safe with the treatment and service quality.

20 November 2018

service

5

Prompt attention on arrival, things explained. Clean atmosphere to wait in.

19 November 2018

service

5

Very attentive and professional services.

16 November 2018

service

5

My car was booked in for service, I had to bring my little girl along to collect the courtesy car. I was unsure how to swap the iso fix base across to other car and Niall kindly offered to do this for me. Was walked to car with umbrella.

14 November 2018

sales

5

Good customer interaction and helpfulness from Mark.

12 November 2018

sales

5

The salesperson and Mini centre delivered on everything that I needed

09 November 2018

service

2

I was disappointed that I was charged £57.60 for a brake fluid change when I was supposed to have a TLC package that covered the car until it was 5 years old!

02 November 2018

service

5

Staff are very helpful and treat the car like it is their own

31 October 2018

service

5

The service manager Seamus and his colleague were simply outstanding

30 October 2018

service

5

Staff are very welcoming and helpful

27 October 2018

service

5

Niall and Seamus really helpful - kept me informed about my car - excellent service throughout from them both.

26 October 2018

sales

5

Emily whom looked after me was so approachable and easy and able to answer ALL queries. A very smooth crossing.

23 October 2018

service

5

Each time I’ve contacted staff they have been able to accommodate me and have fixed the issue quickly in a highly professional manner without a costly repair bill. Their courtesy makes a trip for repairs so pleasant ??

22 October 2018

service

5

The staff were so helpful as I was on my own to collect my new car ,as my husband was in hospital A special thanks to Mark McKelvey he made sure I understood the car before I left the show room,thanks again Mark .

20 October 2018