Niall kept me updated throughout the day and arranged a car for me to use for 24hrs when my own car needed a part. Car was also MOT ready after service

Great service from the MINI staff at Prentice.

Always carried out as expected

I have been using Prentice MINI since 2007, I wouldn't want to go anywhere else. The team are consistent and have been there for a considerable amount of time, this inspires confidence. Top notch customer service.

Niall and his team proved a really good service

Brilliant salesman, really knew the product and made me feel at ease and very welcome.

Easy in and out experience

Brilliant service and an absolute delight to call as they are so friendly. They are professional with a good heart which is missing in other companies. I would give more stars if they where available.

Very satisfactory sales process.

They were very helpful is sorting the problem & also working with bmw on the cost

Happy to deal with Mark. Glad of the precautions dealership took during pandemic felt very safe.

Was kept up to date on cars progress was informed of all options n offered brilliant advice

Service was very good

The service manager could not have been more helpful or informative about extra work required.

Niall and the Service Department always provide an exceptional service. Also good to chat with Mark and have a look at cars currently available.

Mark and the team made every step of the process easy for me. Mini were good at keeping in touch at each stage of the build of my new car.

We were completely satisfied Mark Mc Kelvey couldn't do enough for us he went above and beyond.