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Customer Reviews.

service

5

Service rep was happy to take me to shopping centre nearby and collect me when car was ready.

23 May 2022

service

5

Service completed I waited for car and it was done promptly

09 May 2022

sales

5

Good customer service throughout the process

04 May 2022

service

5

No hassel at all

02 May 2022

sales

5

While there was a lot of "E" paperwork to be done to complete the transaction, the chat was good, the time passed quickly & the forms got signed.

27 April 2022

sales

5

Again Bronagh Johnston sales executive talked us through our options on model,variants,colours and packs available. She built our chosen car on the large screen, placed the Oder and printed a copy for us. & informed of progress on order/delivery date

25 April 2022

service

5

So you know how grateful I was with the maintenance

23 April 2022

service

5

End to end satisfaction, the service reception was very professional, the service technician sent a detailed health check which showed parts of the car I would normally never see, which is reassuring

18 April 2022

service

5

I have given this answer as it absolutely true. Prentice are a first class garage with first class staff and mechanics who have an excellent knowledge of the Mini. I am always happy when having my car serviced.

14 April 2022

service

5

As usual no hassle . Great staff and excellent service .

14 April 2022

service

4

During my service I was comfortable and had endless coffee! They cleaned my car too which was a bonus.

07 April 2022

service

5

I was able to work from their in house office area. Niall kept me up to date with everything and even offered me a loan car if I had wanted to go away and come back.

07 April 2022

service

5

The service team are simply the best.

04 April 2022

service

5

Car was booked in at a time that suited me. Service was done quickly, and again collecting the car was at my convenience.

01 April 2022

service

5

So easy to book even with very short notice. Niall ensured there was a courtesy car and Mark sourced the parts I had requested. Car was returned washed and vacuumed

29 March 2022

service

5

All good

29 March 2022

service

5

Niall always efficient, professional and kind. Great advocate for Prentice Portadown

26 March 2022

sales

5

Couldn't fault the service I was shown. That goes from the staff 'on the floor' to the middle and senior management. All first class. All were friendly yet very professional and very knowledgeable of the subject matter. Overall a five ?? experience

21 March 2022

service

5

Friendly staff, information provided and answered questions well

19 March 2022

service

5

Fast and reliable

15 March 2022

service

5

Niall looked after us great and tried his best to make sure we were not waiting too long as we had a newborn baby with us.

14 March 2022

sales

5

Smooth ordering process and kept in touch throughout delivery wait period. Really thoughtful handover experience that made getting new car a stress free and enjoyable experience.

11 March 2022

service

5

Niall and the team are great

08 March 2022

service

5

can't fault it

07 March 2022

service

5

From booking my car in to drop off and collection the whole experience is easy and I feel valued as a customer. They keep you informed throughout and the car is handed back looking fantastic with a thorough clean inside and out.

07 March 2022

service

5

Friendly staff who provided practical support like transport while the work was being undertaken

07 March 2022