Speedy efficient service.
Customer service excellent. Kept informed of any issues with car and offered solutions with cost.
Not usual standard
Very good job done
Service Manager could not have been more helpful,efficient and friendly.
Great service. Drove to the shopping centre to wait
Professional & friendly service
Good communication accompanied with getting the problem resolved first time.
They went above and beyond to help me
No fuss just help
The chap on the service desk was friendly, helpful and treated me with respect.
Nothing was to much trouble if it could be done it was !!
Mark kept in touch, always returned my phonecalls and the handover felt like a real event for me.
I live 49 miles away from Prentices yet am very happy to bypass Bavarian in Belfast to get the service I get from the team in Portadown. They make me feel like a very valued customer and not just a number - that Bavarian did make me feel.
Fantastic, friendly service. Very helpful and made the purchase enjoyable.
Bronagh Johnston in mini portadown was dealing with my purchase. She kept me fully updated with the details of my purchase. I didn't feel as if she was pushy in anyway. Excellent service from Bronagh and a great asset to mini
I have got what I went for.
I was kept up to date whilst waiting for my car. The personalised video was also helpful to explain what was required.
First class assistance
All aspects of our experience were excellent as a result of Bronagh's attitude and approach throughout. Nothing was too much trouble.
excellent communication and customer service friendly staff
I think it is awful that I had to pay so much money when the fault was not mine.
Experience at mini us always first class
Service and callbacks with the manager was very good, much appreciated and quick service
Prentice Mini has excellent facilities, I was able to plug my laptop in and work, while I was waiting for my car
Made feel like I was the only customer. 10/10 as always.
From the moment i arrived i was treated extremely well by all the staff i encountered. It appeared that everyone wanted to make the customers visit a good one.
It was my cars warrenty check and the staff were very good