Service rep was happy to take me to shopping centre nearby and collect me when car was ready.

Service completed I waited for car and it was done promptly

Good customer service throughout the process

No hassel at all

While there was a lot of "E" paperwork to be done to complete the transaction, the chat was good, the time passed quickly & the forms got signed.

Again Bronagh Johnston sales executive talked us through our options on model,variants,colours and packs available. She built our chosen car on the large screen, placed the Oder and printed a copy for us. & informed of progress on order/delivery date

So you know how grateful I was with the maintenance

End to end satisfaction, the service reception was very professional, the service technician sent a detailed health check which showed parts of the car I would normally never see, which is reassuring

I have given this answer as it absolutely true. Prentice are a first class garage with first class staff and mechanics who have an excellent knowledge of the Mini. I am always happy when having my car serviced.

As usual no hassle . Great staff and excellent service .

During my service I was comfortable and had endless coffee! They cleaned my car too which was a bonus.

I was able to work from their in house office area. Niall kept me up to date with everything and even offered me a loan car if I had wanted to go away and come back.

The service team are simply the best.

Car was booked in at a time that suited me. Service was done quickly, and again collecting the car was at my convenience.

So easy to book even with very short notice. Niall ensured there was a courtesy car and Mark sourced the parts I had requested. Car was returned washed and vacuumed

All good

Niall always efficient, professional and kind. Great advocate for Prentice Portadown

Couldn't fault the service I was shown. That goes from the staff 'on the floor' to the middle and senior management. All first class. All were friendly yet very professional and very knowledgeable of the subject matter. Overall a five ?? experience

Friendly staff, information provided and answered questions well

Fast and reliable

Niall looked after us great and tried his best to make sure we were not waiting too long as we had a newborn baby with us.

Smooth ordering process and kept in touch throughout delivery wait period. Really thoughtful handover experience that made getting new car a stress free and enjoyable experience.

Niall and the team are great

can't fault it

From booking my car in to drop off and collection the whole experience is easy and I feel valued as a customer. They keep you informed throughout and the car is handed back looking fantastic with a thorough clean inside and out.

Friendly staff who provided practical support like transport while the work was being undertaken