SERVICE

5.0

NEW CAR SALES

5.0

87 ratings and 61 comments received in the last 90 days.

15 April 2024

Very helpful and kept me updated on delivery status

Response from Prentice

Thank you for your great feedback Courtney, we are delighted you had such a great experience with us. Thank you for your support and we look forward to welcoming you in the future. Joanne Houston, Managing Director

13 April 2024

Courtney was on top of everything and was so helpful in the process

Response from Prentice

Thank you for your kind words for Courtney we really appreciate your great feedback. We thank you for your continued support and look forward to welcoming you again in the future. Joanne Houston, Managing Director

12 April 2024

Clean, friendly staff and warm welcome.Mark McKelvey in particular was utterly helpful and sweet.

Response from Prentice

Thank you for your great feedback for Mark we really appreciate it. We thank you for your continued support and look forward to welcoming you again in the future. Joanne Houston, Managing Director

04 April 2024

Good welcome a desk, friendly staff, tea/coffee etc.

Response from Prentice

Thank you for your great feedback for Mark and the rest of the team we really appreciate it. Tank you for your continued support. Joanne Houston, Managing Director

04 April 2024

Fab hand over

Response from Prentice

Thank you for taking the time to complete the survey and leave great feedback we really appreciate it. We hope you are enjoying your new car. Joanne Houston, Managing Director

04 April 2024

Mark corresponded with me on a daily basis until I decided on the mini I wanted. Never pressurised always advised! His knowledge is endless and instilled the confidence that I had chosen the correct car for me.

Response from Prentice

Thank you for taking the time to complete the survey leaving great feedback for Mark we really appreciate it. We hope you are enjoying your new car and look forward to welcoming you again in the future. Joanne Houston, Manging Director

28 March 2024

Any questions answered promptly.

Response from Prentice

Thank you for completing the survey and providing great feedback. Courtney and myself are both delighted you had a hassle free experience. We hope you are enjoying your new car. Joanne Houston, Managing Director

21 March 2024

No issues

Response from Prentice

Thank you for taking the time to complete the survey leaving great feedback for Mark we really appreciate it. We hope you are enjoying your new car and look forward to welcoming you again in the future. Joanne Houston, Manging Director

18 March 2024

Mark is fantastic, he kept in touch with me and was very thorough at handover showing me all the controls of the car. The service he provides his customers is the best I have ever had in all the years I have been buying cars. Thanks again Mark! 5*

Response from Prentice

Thank you for taking the time to complete the survey and leave such great feedback for Mark we really appreciate it. Thank you for your continued support. Joanne Houston, Managing Director

12 March 2024

I'm extremely satisfied with my experience, Courtney was so informative and made everything super easy! A lovely girl to have had the pleasure to deal with.

Response from Prentice

Great to hear such amazing comments for Courtney and our entire MINI team, thank you for your continued support. We hope you are enjoying your new car. Joanne Houston, Managing Director

17 April 2024

Niall brilliant keeping me updated with progress. Friendliness staff.

16 April 2024

fastservice friendly staff

Response from Prentice

Thank you for your great feedback on your recent visit we really appreciate you taking the time to complete the survey. We look forward to welcoming you again in the future. Joanne Houston, Managing Director

16 April 2024

Niall and team go above and beyond. Honestly the best service.

Response from Prentice

Thank you for your great feedback for Niall and the rest of the Mini Team. We really appreciate it we look forward to welcoming you again in the future. Joanne Houston, Managing Director

14 April 2024

Always top quality service.

Response from Prentice

Thank you for your great feedback for our service department we really appreciate you taking the time to complete the survey. We look forward to welcoming you again in the future. Joanne Houston, Managing Director

09 April 2024

Because Mini UK had alerted me to a problem with the engine, I was very anxious to get it sorted as soon as possible and Prentice did it.

Response from Prentice

Thank you for taking the time to complete the survey an leaving great feedback for our mini service department we really appreciate it. We look forward to welcoming you again in the future. Joanne Huston, Managing Director

08 April 2024

Advice was given on other mini stats.

Response from Prentice

Thank you for taking the time to complete the survey and leave great feedback for the mini service department we really appreciate it. Joanne Houston, Managing Director

04 April 2024

Speedy, friendly and professional service

Response from Prentice

Delighted you had such positive experience with us on you recent visit we really appreciate your feedback. We look forward to welcoming you again in the future. Joanne Houston, Managing Director

04 April 2024

5 ??

Response from Prentice

Thank you for taking the time to complete the survey and leaving great feedback for the mini service department. We really appreciate it. Joanne Houston, Managing director

03 April 2024

Everything that was promised was delivered.!

Response from Prentice

Thank you for taking the time to complete the survey and leave great feedback for the mini service department we really appreciate it. We look forward t welcoming you again in the future. Joanne Houston, Managing Director

30 March 2024

Answered all my questions

Response from Prentice

Thank you for taking the time to complete the survey and leaving great feedback. We look forward to welcoming you again in the future. Joanne Houston, Managing Director

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