OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
101 ratings and 77 comments received in the last 90 days.
04 August 2026
MARK WAS VERY HELPFUL
04 August 2026
I was constantly kept in the loop. From ordering through to delivery I was kept informed. The salesman (Mark) was always there to take a call and answer any queries that I might have
04 August 2026
Friendly and professional staff
04 August 2026
It is better than I hoped - the delivery and brief on all apps and functions was very helpful and O was confident in driving home in a new EV mini
31 July 2026
comprehensive informative info on the car its set up and installation of app overall excellent
31 July 2026
Mark is a gentleman, he goes above and beyond for his customers. Nothing was ever an issue for him. His customer service is beyond 5 stars on every phonecall and every meeting. He has the patience of a saint. Mini are blessed to have him. Thank you
30 July 2026
Arrived ahead of time. Sales assistant was very good on handover and set up entire system.
28 July 2026
The young man Mark was very helpful and made everything easy for me
13 July 2026
Everything was handled efficiently & professionally
06 August 2026
I was satisfied
04 August 2026
Excellent service and great advice
31 July 2026
Service Manager was very pleasant and helpful
30 July 2026
Excellent job, quick turn around, they gave me a replacement car to use while my car was with them. Fantastic - Thank you
28 July 2026
All the staff were professional and friendy. Special mention for Niall Creaney who took the time to assist me with all my questions, for which I am grateful.
27 July 2026
Always deal with Niall in Prentice Portadown and he keeps me fully updated and I always follow his advice
14 July 2026
Although the issue was eventually resolved under a goodwill repair, I was disappointed that such a significant TCB failure occurred on a vehicle that is only four years old and has covered fewer than 30,000 miles.
13 July 2026
Seamless efficient process
10 July 2026
Absolute perfection with everything
10 July 2026
The usual helpful procrdure allowed us to get the service done dmoothly.
FIND Prentice.
Address
- Seagoe Industrial Area, Portadown, County Armagh, BT63 5QD
Opening Hours
- Mon–Fri:09:00 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02838 331133
Armagh as well as surrounding areas including Enniskillen, Craigavon, Newry and Banbridge
Address
- Seagoe Industrial Area, Portadown, County Armagh, BT63 5QD
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02838 331133
Armagh as well as surrounding areas including Enniskillen, Craigavon, Newry and Banbridge
04 August 2026
From my first phone call to driving out of the showroom, and everything in between, my experience of Prentice Portadown & Jonathan Murphy in particular, was nothing more than absolutely outstanding!! The Team at Prentices customer care is fantastic!