OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
55 ratings and 44 comments received in the last 90 days.
19 February 2026
It is the 1st time I went to see about the mini countryman we were greeted very friendly my the receptionist .We meet Jonathan Murphy and he took us through the range of the electric mini countryman .I can just say it
20 January 2026
It's was a very informative handover went over everything I needed
15 January 2026
We were exceptionally well looked after by Mark McKelvey. We were given plenty of time to absorb the information he gave us. He was considerate and very helpful.
14 January 2026
Date & time arranged for pick up and all went smoothly. Jonathan the sales man couldn't have been more helpful. Sorting us out with the right model, prices etc
02 January 2026
Professional and courteous no sales pressure
Response from Prentice
Thank you for such a positive review! We truly appreciate your feedback and are thrilled to hear you had a great experience with all those involved. Your satisfaction is our utmost priority. We look forward to serving you again. Managing Director, Joanne Houston
28 December 2025
Painless vehicle purchase
Response from Prentice
We are delighted to hear about your positive experience. Your satisfaction is our utmost priority. Thank you for choosing Prentice Portadown and we look forward to doing business with you again soon. Managing Director, Joanne Houston
23 December 2025
The team at the mini showroom were friendly
Response from Prentice
We are delighted to hear about your positive experience. Your satisfaction is our utmost priority. Thank you for choosing Prentice Portadown and we look forward to doing business with you again soon. Managing Director, Joanne Houston
22 December 2025
Great service
Response from Prentice
We really appreciate you taking the time to leave us your 5-star review and look forward to welcoming you back soon! Managing Director, Joanne Houston
17 December 2025
A seamless process with help on hand at every juncture
Response from Prentice
We are delighted to hear about your positive experience with Mark. Your satisfaction is our utmost priority. Managing Director, Joanne Houston
10 March 2026
Completely satisfied 5 ??
08 March 2026
Facility was good, staff were warm and welcoming. I was included in updates from the cars service and MOT.
08 March 2026
Satisfied
01 March 2026
Fabulous service as always!!
28 February 2026
Niall very helpful getting my car booked in and explaining everything to me. Driver who gave me lifts very friendly and helpful.
24 February 2026
Delighted at the service Car was washed and collected and delivered
23 February 2026
Great staff
20 February 2026
The whole experience was very good, staff are friendly and welcoming. A lift offered to the local shopping centre and everything explained in detail.
08 February 2026
Very impersonal service, where you have to go into the BMW showroom where you aren't even acknowledged and place your keys in a drop box. It makes you feel that mini think of you as a number instead of a person who has been loyal to Mini.
08 February 2026
NIALL & HIS TEAM WERE EXCELLENT. NOTHING IS TOO MUCH TROUBLE FOR THEM. AND ALWAY GIVE ME PERFECT ADVICE. TOP MARKS !!!!
FIND Prentice.
Address
- Seagoe Industrial Area, Portadown, County Armagh, BT63 5QD
Opening Hours
- Mon–Fri:09:00 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02838 331133
Armagh as well as surrounding areas including Enniskillen, Craigavon, Newry and Banbridge
Address
- Seagoe Industrial Area, Portadown, County Armagh, BT63 5QD
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 02838 331133
Armagh as well as surrounding areas including Enniskillen, Craigavon, Newry and Banbridge
26 February 2026
Excellent service and everything was straitforward