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Customer Reviews.

service

5

Any queries always answered and all calls returned

12 September 2017

service

5

I was able to arrange the service at a date/time that suited, the dealer phoned to confirm the car was ready to collect. Plus they washed and vacuumed it, and it was all covered under the TLC pack!

12 September 2017

service

5

Prompt and efficient

12 September 2017

service

5

The staff were fantastic from Nial at the service department to the collection of the car by the driver and from being provided updates about the problem. The aftercare service is probably the best I have ever received

11 September 2017

sales

5

As I said excellent

09 September 2017

service

5

The staff are always very friendly and keep me informed of any Issues that might arise

09 September 2017

service

5

No fuss, accommodating and friendly

08 September 2017

service

5

Very professional service.

04 September 2017

service

5

The car was carefully checked and returned well valleted.

31 August 2017

service

5

Like l said lovely staff

30 August 2017

service

5

Niall at Prentice Mini has been fantastic. For a car which has not come from their dealership but came saddled with a whole host of unresolved issues, they've taken complete ownership of these issues and have been very helpful.

24 August 2017

service

5

The service team are always very helpful, even the smallest detail is attended to like a little piece of ribbon showing at the are windowThe receptionist offered me coffee and top ups and gave me water when I asked Very good customer service

22 August 2017

service

4

Efficiently dealt with and good customer care.

20 August 2017

service

5

The don't talk down to you. Prentice come across as wanting to assist you, be there to help you and not be the "traditional" pushy sales people

20 August 2017

service

5

Always helpful

18 August 2017

service

5

The service is always faultless! Everyone is more then helpful and make you feels very important.

15 August 2017

sales

5

Excellent friendly knowledgable service

08 August 2017

service

5

Again 5 star service ... and an explanation as to how long I might have to wait and what the car engineers are working on

07 August 2017

service

5

STAFF POLITEFRIENDLY AND HELPFUL

07 August 2017

sales

5

BECAUSE I WAS HIGHLY SATISFIED WITH EVERY ASPECT OF THE PROCEDURE

29 July 2017

service

4

The service was smooth on time.

23 July 2017

service

5

The service was fast and the staff are very friendly at Prentice.

23 July 2017

service

5

Extremely

22 July 2017

service

5

Booked service was carried out and pick up arranged around my schedule .Car washed and valeted ready at pick up time

20 July 2017

service

5

Problem fixed promptly

20 July 2017

service

5

Service at Prentice is always exceptional. The problem is not one known to BMW so they are monitoring the outcome. Colin made a great job of fitting the roof and I am assured that if I have any further occurrence I can get back to Niall in Servicing.

16 July 2017

service

5

Went for a service came away with yet another new mini

15 July 2017

sales

5

Mark was just outstanding in his helpAnd was indeed ver knowledgeable about the car specifications

14 July 2017

service

5

5*

14 July 2017

service

5

Prentice have always given great service. Staff are always polite and very helpful.

05 July 2017

sales

5

very helpful and informative staff. Nothing was too much trouble

04 July 2017

service

5

Niall and Colin couldn't have been more helpful and hurried the repair as much as possible

23 June 2017

sales

5

Mini number 6 is self explanatory

22 June 2017