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Customer Reviews.

service

5

As previous. Friendly first class experience as usual.

07 February 2018

sales

5

Literally taken by the hand throughout the whole process by a very friendly sales team

07 February 2018

service

5

Once again your service manager and I do apologise I think his name is Niall

03 February 2018

service

5

As per above comments.

30 January 2018

service

5

Super friendly and efficient staff

30 January 2018

sales

5

Dealt with Prentice Mini in Portadown. Excellent service throughout. Moved my business to Prentice from Bavarian following disappointing offers from Bavarian.

29 January 2018

service

5

I deal with Niall Creaney in Prentice and he is superb and makes the whole servicing experience very well managed and straightforward which is excellent

28 January 2018

sales

5

I cannot praise the entire experience highly enough.

26 January 2018

service

5

Excellent at what they do, extremely professional.

23 January 2018

sales

5

Mark McKelvey demonstrated a thorough knowledge of the MINI Cooper and answered my queries fully. There was no high pressure sales pitch to endure. Handover by Mark and Lisa was efficient and the cover and big bow added a little bit of fun.

23 January 2018

service

5

Completely satisfied

22 January 2018

service

5

Everything satisfactory

20 January 2018

service

5

Did job in good time and kept me informed of progress. Made adaption on collection times etc

16 January 2018

service

5

We've never had to get anything done apart from the general service. They have always been very good and any questions and queries have always been answered.

14 January 2018

service

5

Customer service at Prentice is first class. We have a Mini dealer closer to us in Belfast but choose to drive further to Portadown for the service.

14 January 2018

service

5

Staf very helpful, no problem getting me a car to drive while mine was serviced

13 January 2018

sales

5

I monopolised my salesman for 4 hours and he was always so pleasant and helpful. Derserves a medal!

12 January 2018

sales

5

Prentice offered a professional and friendly service throughout. Mark the MINI salesman was helpful and knowledgable during the process and we love the experience of buying our new car. Highly recommended!

09 January 2018

service

5

Completely satisfied from booking to checking in and service completion

04 January 2018

sales

5

Excellent experience from start to finish.

02 January 2018

service

5

Fitted me in at short notice, kept informed throughout service, friendly staff

01 January 2018

service

5

Always easy to get booked in and nothing is ever a problem to them

01 January 2018

service

5

Treated v well

31 December 2017

service

5

Very quick service easy to deal with

31 December 2017

service

5

Niall is a gentleman nothing is ever too much trouble!

30 December 2017

service

5

They have come collected my car left me with a suitable replacement, serviced, washed and valeted it even though I live a considerable distance from Prentice's.

30 December 2017

service

5

The staff are very friendly and helpful. I have dealt with Niall for a number of years (services and repairs) . He is always friendly, knowledgeable and will explain everything clearly.

30 December 2017

service

5

Staff all are polite, helpful and accommodating. Tea/coffee provided when you wait and the salesman I deal with-Mark, over to check that I have everything I need and that I am still happy with my car and the service I receive.

29 December 2017

service

5

Did all that they could to make the service fit with my work schedule.Clear communication on phone.Courtesy car was very helpful.

21 December 2017

service

5

Same answer as above.I would be pleased if you forwarded my survey answers to Prentices, as I feel that excellent customer service should be commended to those responsible.

21 December 2017

service

5

Problem sorted

18 December 2017

service

5

Niall in Servicing was excellent in keeping in touch and letting me know what was required for my car.

18 December 2017

service

5

More than pleased. Thought I needed a brake service. I didn't,just a sensor away. It was sorted,my car washed and vacuumed,tyres checked,advice given and no charge. It doesn't get much better than that!!!

15 December 2017

service

5

Quick efficient service

13 December 2017

service

5

The job was completed on time

12 December 2017

service

5

I have confidence in their integrity and know that the car is returned to me in a completely roadworthy state. The car was also washed!

11 December 2017

service

5

We always receive a personal welcome, are greeted by name and the team are always very friendly and helpful

10 December 2017

service

5

Staff are excellent. Niall in service is outstanding in every way. Mark in sales is always helpful never pressurises you. Two very professional young men.

10 December 2017

service

5

Excellent service. Friendly competent staff. Easy to talk to and upfront with answers to any questions

06 December 2017

service

5

I felt very valued as a customer.

05 December 2017

sales

5

Very friendly and knowledgeable staff, who spared nothing to ensure that I was familiarized with all aspects of the new vehicle.

05 December 2017

sales

5

First class service from the sales team at Prentice.

03 December 2017

service

5

Extremely happy with all at Prentice. Friendly and professional service.

30 November 2017

service

5

Customer service was seamless and efficient

30 November 2017

service

5

The point of contact for servicing, Niall is very helpful and accommodating!!

29 November 2017

service

5

Mini=professionalism

27 November 2017

service

5

Problem solved.

22 November 2017